Hey! Yesterday I bought the green xLED bundle instead of the green xssid bundle. I don’t know how to cancel my order or change my order or anything…
I don’t want the xLED implant I want the xssid because I can actually do something with it…
Can someone help?
Anything would help
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Reply to your order confirmation email and explain what’s going on
And/or go to the main site and click the orange help button
They might get back to you those ways faster than they’ll see this here
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tac0s
June 18, 2024, 6:28am
3
Aox is spot on–but please include your order number : )
4 Likes
Thx I just wrote an “email” on the help button. I’m gonna keep you guys updated
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tac0s
June 18, 2024, 6:47am
5
I replied to your ticket : )
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Omg thank you so much. The customer support/ the whole company/ the community is so awesome I love everything here ! Thanks a lot.
For a quick update. If people didn’t figure out. The order is already cancelled and I should get my refund next Wednesday (tomorrow)
5 Likes
tac0s
June 18, 2024, 7:14am
7
To clarify, it will be setup for refund on Wednesday – I’m not sure how long the payment provider takes to process the refund. But it is cancelled and the right folks notified to handle all the things Time for me to pass out.
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