Help! I bought the wrong bundle!

Hey! Yesterday I bought the green xLED bundle instead of the green xssid bundle. I don’t know how to cancel my order or change my order or anything…

I don’t want the xLED implant I want the xssid because I can actually do something with it…
Can someone help?

Anything would help

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Reply to your order confirmation email and explain what’s going on

And/or go to the main site and click the orange help button :help:

They might get back to you those ways faster than they’ll see this here

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Aox is spot on–but please include your order number : )

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Thx I just wrote an “email” on the help button. I’m gonna keep you guys updated

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I replied to your ticket : )

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Omg thank you so much. The customer support/ the whole company/ the community is so awesome I love everything here ! Thanks a lot.

For a quick update. If people didn’t figure out. The order is already cancelled and I should get my refund next Wednesday (tomorrow)

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To clarify, it will be setup for refund on Wednesday – I’m not sure how long the payment provider takes to process the refund. But it is cancelled and the right folks notified to handle all the things :wink: Time for me to pass out.

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