I received an emailed receipt for order #11287. The shipping address does NOT match what I meticulously input during checkout. Instead, it is using the billing address for both billing and shipping.
This is a huge problem, as I live overseas and will not be returning to the country to which this item looks as though it will shipped, for at least another year or two. I also ordered this with a specific use-case in mind while overseas.
I responded to the email within five minutes of ordering to cancel- but have yet to receive a response.
Please either cancel the order, or contact me for the correct shipping address.
I immediately placed your order on hold when I received your message. Do not worry, we will use the correct address.
I’ve been investigating your issue with the Billing and Shipping Address on your order and they are identical expect for the special instructions of leaving it at the front desk which we included on the actual shipping label.
Please PM me so I can ship your unit to the address you desire.
Michelle, thanks for the fast response and for your professional handling of the situation.
Amal, I did not see the Checkbox for shipping to an alternative address. I may not have been as meticulous as I’d believed. (I do occasionally disable JS, for security. Though, do not believe that was the case here.)
My initial thought was that PayPal hijacked the shipping address during checkout. Though, I wasn’t confronted with an option for address selection on their site.
I’m very new to RFID and am sure I will contact you again while trying to clone a Mifare Classic 1k to my new xM1+. I use my keycard 8-12 times each day at work. So, I’m quite thrilled with the prospect of embedding the tech. Thanks for what you do!
That’s ok… it’s supposed to auto-check itself when you start typing an alternate address… I don’t even know why there is a checkbox at all… it seems it could be handled a lot more elegantly… like, if you have an alternative address provided, just use that. anyway, glad it’s worked out. we are updating our site soon so this problem (and all the other annoying issues) should go away very soon.
It just arrived in the mail today. Not bad for overseas shipping to New Zealand. Thanks for that!
I ordered the ACR122U on eBay to read/write and even that isn’t expected to arrive for another month. I’m tempted to rush ahead and implant the chip without the ability to test. Though, that seems risky.
EDIT: Ignore my comment on the 125kHz RFID Field Detector. Looks like it works with multiple frequencies- I only read one side of the double sided card.
Actually the card is printed on both sides because we sell a 125khz and 13.56mhz version… you can optionally affix the xLED to the applicable side… but each xLED is only a single frequency, so if you bought the xLED-LF then it only works with 125khz readers.