Don’t know what to do here…any suggestions ive tried all the quick fixes…
This sometimes happens, especially immediately after installation. Possible reasons are;
-
Inflammation is causing extra distance between tag and reader, making it difficult to read.
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Inexperience with rotation and orientation when trying to read an x-series tag.
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Inadequate reader antenna performance causing problems getting good coupling with the tag.
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The wrong reader technology… essentially not understanding the technology and installing the wrong tag type.
To illustrate Amal’s third point:
My phone (Moto Z) absolutely refuses to read my tag (xNT). My wife’s phone (Moto Z Force) also will not read it. Both phones read other tags.
Other phones that won’t read it:
Nexus 6p
Galaxy S5
The phones that have been able to read it are:
Pixel XL
Galaxy S6
Galaxy S7 Edge
Galaxy S8
You should also consider getting an xLED to test your phone’s optimum tag position and rotation.