Frustrating, if something was going to easily read it, One of those should have.
Mine too, for Chip ID.
I do prefer NFC tools for reading and writing (although, TagWriter is still pretty good)
My TagInfo takes about 5+ seconds to read fully
This is what I see (what you should expect)
On your phone, did you set up Fidesmo?
I’m sure Amal will be along shortly and give you some ACTUAL answers
Although, I wouldn’t really blame him if he denied the Warranty because of the lack of evidence, but who knows