DT Club subscriptions not working?

Support
1

I’m currently trying to change the payment method on my DT Club subscription since I recently got new cards, and after I enter my card information and click the “Subscribe” button I get the following error:

“A payment method of type card was expected to be present, but this PaymentIntent does not have a payment method and none was provided. Try again providing either the payment_method or payment_method_data parameters.”

I’ve tried it on both desktop and mobile, on both Chrome (ew) and Firefox, both using the Link autofill and entering it manually, and using three different cards, so I don’t think the problem is on my end at this point.

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2

@amal ?

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3

Ive been meaning to subscribe so just signed up to test it and it worked fine for my visa debit card

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4

The discourse payment plugin has been problematic in the past.

Are you updating cards on an active subscription Or renewing an expired account?

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6

I’m trying to renew an expired account.

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7

Ok I’ll take a stab at fixing it.. can you DM me your email address registered with the stripe subscription?

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