Sorry to bother you, but I just received my 2 products from you in the mail yesterday. The diagnosic card is perfect. However the “xEM Access Controller” I received is faulty on delivery. The LED indicator light doesn’t function and the only way I even knew it was partially alive, was because of the voltage change on the white wire using my multimeter after pairing a tag. Not only that but the unit is now only working sporadically, so the unit must definitely be DOA.
Can you please arrange to ship a replacement unit out to me at your earliest convenience pleaseI
You’re more than welcome to call or email me for anymore information.
Anyway thanks very much for your help.
Kind regards, Joab Olding