Help with nfc tag

So I have a password on my nfc tag one day i went to remove it with this app called nfc tools and I know I didnt forget the password. But for some reason it wont let me remove it. I think it thinks it’s the wrong password but I have only used one password this whole time. I am not able to erase or format anything from it now. Can anyone help? Also in the app it says protect by password.

have you tried using the Dangerous things Support Tool to Blank the tag?

What is the app for? I have just scanned my tag.

I tried it and the first thing that popped up was" NDEF record has been wiped". Then I pressed okay and then it said" Tag was moved before all the data was sent". Am out of luck or any other way?

https://forum.dangerousthings.com/t/cannot-write-to-new-xnt-tag-strange-password-format