You can create one. Here’s an idea: order something and have it delivered to my old address in Liège. When you don’t receive it, you’ll have an issue to interact with Michelle about - and I’ll have the goodies, as my mail is still forwarded )
I had the pleasure of having a minor order issue that @mdanger fixed. Think this is the only time I have contacted a product support service that I ended up happier than if I had never needed to contact them.
Yes, misplacing an order and having it sorted out by Michelle is part of the Full DT Experience[tm]
My sincere congratulations to @mdanger fully committed to us. I don’t know how time was given for all the follow-up and support during these couple of weeks. Yesterday I finally received my package and the first thing I implanted was my VivoKey in my forearm 
Mis sinceras felicitaciones a @mdanger completamente comprometida con nosotros. No se como se dio tiempo de todo el seguimiento y apoyo durante este par de semanas. Ayer por fin recibí mi paquete y lo primero que me implanté fue mi VivoKey en el antebrazo
Thank you so much for your kind words I was really thrilled your package finally made it!
My very best,
MDanger
Mine should get here on Monday, in time for Lassi’s yearly visit - which was far from a sure thing since I live out in the sticks and the local customs aren’t exactly speedy here. Thanks Michelle for shipping it quick and sorting out my messy orders, and dealing with customs stuff.
she is super cool, I ordered thursday and recieved friday and got extras. Thank you.
Gonna revive this thread with a shout out to @mdanger
Thanks for reaching out to makesure I got my flex!!