robt
March 20, 2021, 11:35pm
1
Sad times.
It appears that my Spark has recently become deceased.
Tried to read it using my phone (which worked in the past), my wife’s phone and my PM3 Easy - all to no avail.
Any suggestions before I remove it?
I think it may have become encapsulated. Guess I know for sure when I take it out.
While I’m at it I might as well get onboard with the Titan!
I’ll post pictures of the process.
1 Like
Make sure it hasn’t migrated?
robt
March 21, 2021, 12:11am
3
Yeah, definitely hasn’t migrated.
amal
March 21, 2021, 1:55am
4
Oh man… that really sucks. I’m sorry about that. I definitely want to test it out once it comes out. We will send you a replacement with a small plastic vial you can put it into for return.
Click the floating orange help button on the website and reference this forum thread and your order number and we’ll get a replacement out to you right away.
5 Likes
Can you feel it?
If not a small magnet may help to locate it…
If you need to remove, this is a good reference to give to your professional
A properly installed x-series tag rests in the fascia, which is the connective tissue between the dermis and muscle. Removal is a fairly simple process that any general practice doctor should be able to perform in their office.
There are two ways to go about removing a tag. Cutting it out with a scalpel, and removing it with a large gauge needle. First we will cover scalpel based removal since this is the procedure that most medical doctors will be comfortable with.
#Scalpel removal
The one k…
3 Likes
robt
March 22, 2021, 9:00pm
6
Nowt to be sorry about @Amal . These things happen. I’ll hunt out my original order and be in touch soon.
Amazing service from DT. Wish all companies operated like this.
1 Like
robt
March 22, 2021, 9:06pm
7
Yeah, can feel it @Pilgrimsmaster .
Thanks for the removal information, very much appreciated.
1 Like