Order Mishap No ELMA

Hi there! I ordered a #15 scalpel and 2 elma patches. I got the box today but it only had 1 patch. I’m just wondering if it’s on its way or if there is an issue? I can DM @amal my manifest if need be!

Hi Moonman0922,

Yes the other EMLA patch is on its way to you in a separate shipment due to different stock levels in different warehouse locations. The other package actually has 2 EMLA patches since it was unclear that our other warehouse was reporting our stock accurately. Better to be safe than sorry :slight_smile:

I’ll PM you with the tracking number.

My best,