Reset / Delete Vivokey account

I need to delete my Vivokey account or reset my pin, whichever is more easy. I have a verified email and my order and invoice numbers. I made the account like two years ago on my dads android ( I cant remember if it was before the ios app came out or if my phone’s nfc was messed up)

Have all your information ready to go, im sure Amalmwill be along in due course with the next steps.

My guess will be:

  • creating a ticket on the DT webpage
  • click the orange help button (bottom right)
    :help:
  • provide a link to your post above
  • Provide all the details you mentioned above