I don’t know what more I could say that I didn’t post here :
You know @Amal , there are good companies you trust, and then there are a few, very few companies you’d give your money to sight unseen because they’re just exceptional.
I know a couple of the latter. One of them is this bike manufacturer : they offer a real lifetime warranty (i.e. they sell you a bike and they fix it for free if the fault is theirs, forever. And even often when the fault is not theirs too…) They go out of their way to accommodate your every needs. They even provide lodging if you come from far to fetch your bike and you have nowhere to crash. I literally dropped 12,500 euros on a sketch of their latest model, 2 years before it was even a prototype. That’s how much I trust them.
DT is right up there with the good companies. I haven’t had enough dealings with you to trust you the way I trust my bike manufacturer - which I’ve known for 15-odd years and given a sizeable portion of my life savings to - but from what I can tell so far, DT has the potential to join my short list.
I now have had enough dealings with DT to confirm my first impression. DT is one of the few companies I send my hard-earned blindly to. That says a lot from a suspicious and cynical person like me.
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