Hello everyone! I am starting this thread because we want you to review us as a company! Please post your experiences, anecdotes, joys, and yes even your frustrations with us. We want to know, good or bad.
Remeber to still add your comments / experiences below
Rating by the community
VOTING IS ANONYMOUS
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Dangerous Things 1-5
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Remeber to still add your comments / experiences below
I am always impressed by the customer service shown by yourself and @mdanger.
So far I have had one purchase with an issue and it was made right immediately.
Like @Pilgrimsmaster I have seen many threads where people said how good the service they received is and the odd one or two where there have been issues and they have been made right immediately.
Even the āchipped against my will by shadowy government aliensā thread shows that you are trying to help the people who are claiming the impossible. You donāt just remove their posts, you (and others) respond to them and tell them the truth in a compassionate manner.
The simple fact that you start a thread and ask for feedback, including negative feedback
That kind of says it all.
A lot of websites publish reviews, but only ever the good ones and some Iām sure even write their own.
There are already dedicated threads here in the forum to show the quality of service
etc.
Dotted throughout the forum are people that have had issues with orders and implants, EVERY SINGLE TIME, it is rectified.
(@zwaks post above as a prime example)
Personally I have never had an issue with an order from Dangerous Things, although I actually want to experience thatā¦ I see people mention āI accidentally got sent X instead of Y , DT immediately sorted me out and sent me my X and told me to keep the Y for FREEā
I want free stuff too!!!
I look forward to seeing more examples below, even though I know I will be enviousā¦
Iām sure a review section on the DT webstore would be full of great examples, but it would likely get spammed with comments from conspiracy theorists and religious nut jobs.
DT customer service is amazing. I ordered an xsiid before the red white and blue sale was announced, and was refunded the difference without even asking! Yall rock!
Ok this seems rather needy and self serving for a topicā¦.
I kid I kidā¦
You folks and support folks at DT are fabulous. Knowledgeable, helpful and real. I feel like we are Age old friends when dealing with DT.
If I had one criticism it would be in the Innovation side of things.
DT has superiority in the implant marketplace,
And a well earned reputation for quality products. But itās that dedication to perfection that I feel is holding back the more ānicheā things.
I have a large and growing list of āback burnerā items that Iād love to stick into myself - but I fear the āweird thingsā will never see light of day because Iām a rare breed of cyborg ok with not quite perfection. Maybe that means the r&d to make it usable is just not going to pay off.
All and all, DT is THE place to tech up with.
***edit - I do see my thought of different things might be a popular ideaā¦ I believe I would frequent a section of āuniqueā āooakā or āprototypesā, or just āweird shitāz.
Maybe to make things more interesting, do auctions for that kind of thing.
Also what about community raffles? Tickets can be like 2 bux or something and folks could win 1of X yyyyzs!
You always know what youāre getting when you buy DT products. Thereās never any promises made that they canāt keep, the product descriptions and capabilities are always accurate, and the support is top notch. Look at any of the threads here and youāll see members of the community, and even Amal himself answering questions, clearing up any miscommunication, and solving issues. According to my profile Iāve read almost 10,000 posts, and I have yet to see a single one where the customer is treated like they donāt matter. In a community as niche as biohacking, quality is everything. DT has the best quality service out of any company Iāve seen.
I have only ever had an issue with an order once. I accidentally got sent a Spark2 install kit instead of the Vivokey dev kit. Not only did I get sent the dev kit but I also got told to keep the Spark2. Its almost like they knew I was thinking about getting a second spark!
I donāt know what more I could say that I didnāt post here:
I now have had enough dealings with DT to confirm my first impression. DT is one of the few companies I send my hard-earned blindly to. That says a lot from a suspicious and cynical person like me.
Iāve only purchased one thing from DangerousThings so far, but my order had no issues at all and even arrived ahead of schedule and I have not had any reason at all to be displeased with the way they handle business.
Perhaps more important and impressive to me though is their dedication to running a customer oriented atmosphere, being willing to answer questions and offer in depth technical support and just truly take an effort to prove their knowledge in the field and make sure each customer or visitor is happy, not just with their product, but with the whole experience.
They are quite honestly the gold standard for customer care, no other company I have worked with goes as far as DT to support customers in any way that they can.
Yes, Dangerous Things has seriously let me down, I mean, having read some of these reviews, I expected them to deliver everything I looked at on their website to my front door, in person, while I was still browsing the website, and it hasnāt happened yet.
Overall great! The website deserves a little re-design (having to go through Our Products/etc/etc is a bit annoying to navigate). Also I feel like to someone new to rfid it is close to impossible to understand the 5 trillion different chips/protocols/mumbo jumbo and how to work with them. I know all the information is on the forum but thatās an obscure place for a newbie especially when you donāt even know what youāre looking for. An organized and detailed ressource on the website itself would be the best. Explaining what each chips does different and how that relates to the implants sold.
Finally a personal wish would be to diversify the implants, DT is very rfid-centric (thankfully magnets are back ) but I would love to see some innovation in non-rfid stuffā¦
The good.
The service. Itās incredible (mdanger) and community involved (amal).
The bad.
The tshirt selection is definitely not fat boy friendly. I need a 3xl tall. Not an option. Granted this is more of a garment industry problem.
Also what Azflyer said. Too rfid-centric. Adding another variation on rfid implants doesnt really expand horizons much. The 55hz detector didnāt work out, but itās a great example of a different product. Just look how well the Titan did.
The ugly.
xAC v2. No housing and the naked antenna is ugly as fuck. Given the antenna plugs in, why not a plug in antenna similar to the v1 as an option. Or some premade covers. Not all of us have 3d printer access.
Definitely NOT unhappy. Just trying to give the requested feedback.
All in all very happy.
Editā¦
Almost forgot. The installer map is the only part of DT that Iād rate poorly. It basically doesnāt work most of the time, and everybody ends up on the board trading installer recommendations as a result
I have 21 RFIDs and 1 Magnet from DT implanted.
2 RFIDs and 1 Magnet are from other companys.
1 Magnet is waiting to get implanted, and I think I will get this year 4 more RFIDs - love to geht my 30 full
The service is so amazing This year I asked for a flexchipimplant to show it to people - so they can touch it, how it feels like. I write also it yould be a broken chip - its only for showing - I got one of the āflexNExTā So beautiful. Iām also glad the I have some of the old fieldtesters - so I could put them into the needle, to show it to people.
For me its a bit difficult to write it in English
THX also for the gread payment conversion, it is always a joy to pay in the stores Love also the flexSIID - the chip is so beautiful