Hey mate, there is nothing worse than struggling right out of the gate, especially when enthusiasm and motivation is high.
You may get some answers here because there are more users, but the Vivokey forum will be a more targeted audience.
You can link your account on this forum to that one, here is the how to and even use your vivokey to authenticate.
Here is the link to the Vivokey Forum
Good luck and I look forward to seeing what you can do with your skills 
