xLed does not turn on

A few weeks ago I installed in my hand the xLED, already under the swelling and I tried with different readers and I can’t make the light shine, is it broken? HELP :frowning:

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What frequency is your xLED?
What are you using to “read” it with?

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@Pilgrimsmaster
I’m pretty sure there are only HF xLEDs on the market at the moment.

@Alexiscoronel28
If you’re trying to light the LED with your phone, you should download an NFC reader app and open it, then try.

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You are supposed to choose the frequency at checkout. the HF xLED is default and might be why it isn’t reading. trying using your cell phone’s NFC reader.

Also make sure to remember orientation is important with normal “flat” readers. I can only get my phone to read when i’m perpendicular to the coil windings.

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Cheers @Satur9 ,
sorry I should have had a look at the stock.
I guess it’s a future product.
That narrows down the diagnosis.

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13.56

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you have a hf one so nfc should work. your phones nfc can be a weak signal so go and try and find a credit card reader that takes wireless pay ie apple pay or android pay.

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I need your help, a few weeks ago I purchased an xLED and I couldnt make it bright, I’ve tried with different nfc lectors and even with soñé Android and IOS phones but I havent had any success. Its been weeks since my hand is completely heal. The instalation was made on the zone you recomended on the user manual. What can I do? How can I know if my chip is broken?

Which NFC readers have you tried to use?

wat?

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I think you are talking about these,
image
correct?, If so, then you probably want to check this out