New apex flex install: Fidesmo won't connect and everything is greyed out in Apex Manager



Even though I tried to enable debug logging in fidesmo, I don’t see any logs. In apex manager I tried to “export logcat” and it says “Logcat exported to documents folder” but I don’t see any files in the documents folder, only folders for other stuff

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ok so… it appears that a batch of Apex have gone out without the final provisioning step… luckily this is easily fixed… it’s a bit unorthodox but easily fixable. Send me a DM and get yourself an Android phone you can load this on;

Go into settings and configure it like this;

Then send me a DM so we can coordinate the fix :slight_smile:

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I have exactely the same issue.
Ininstalled the nfc readere mentioned above, but i cant find a way to DM you Amal :’-(

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New members can’t send DMs, but don’t worry, one of the mods will be by soon and will likely promote you so you can get it sorted

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I sent them a DM so they can reply

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Hi Amal,

I followed the steps you outlined in your instructions. I was able to scan the chip on my Android phone using the SmartCard Reader app. How can I send you a screenshot of what I was able to read? Is there a way I can write you a Direct Message, so I don’t have to post my chip information publicly on the forum? I’m a new user here.

Thank you for your help.

[Order #36747] (July 8, 2024)

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Got your calendar invite. Looking forward to chatting and sorting this out.

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