Why are the value bundles configured that way?

[Kinanizer]

A great customer service rep:

Not sure where else to say this but Michelle S. provided the best customer service I've ever had in my entire life

I had 2 separate orders and she got them combined into one package, got that package out the door in the blink of an eye. USPS got some things messed up and my package went AWOL. She quickly got another package together and out the door. Every question and issue she resolved with great care and kindness. I asked where I could give her an official compliment to hopefully help her out and she insisted that it was not worry and that customer service is their life. I absolutely have to agree but I k…