First recorded breakage of an x-series transponder

This is the first recorded instance of an x-series transponder breaking in someone’s hand (not counting the xG3 magnets).

https://www.instagram.com/p/C9LMYutOD71/

13 Likes

o_o

2 Likes

So… horses are the agents of the Anti-Cyborg League, eh?..

Your secret is out horses!

6 Likes

First one in 11 years of selling x-series implants. :fire:

11 Likes

PAY Chip Leaked?

2 Likes

Um well, nothing is unbreakable especially with excessive amont of force applied. Based on what i can see and suspect the implant got pressed against the metacarpal bone(s), which caused the catastrophic failure of the glass capsule. Doing the math, average grown up animal weight is around 500kg, this means around 125kg per hoof. I am more surprised that the metacarpal bones survivded.

9 Likes

From what I gathered from our message exchange (which is on Instragram on the Fun Bundle post), the horse was tied up and stepped away such that her hand was pinched between a metal piece on the lead line and a metal fence post.

5 Likes

Man that blows. Glad their hand is OK. That next got mangled

6 Likes

Yikes! I assume that L0 is a safer place as there’s more meat but still…

Can I still consider that as damage to a body part?

:emoji_mindblown:

2 Likes

Well hard to feel any sympathy when her attitude is that it should be covered by warranty. Looks like she needs to learn to take some accountability in her life.

I thought Amal did say somewhere, if you send it back in pieces they’ll cover it. I could be wrong though.

3 Likes

That’s not what it was at all… She pointed out she didn’t think it qualifies for warranty but we offered to replace it. Feel free to read the full exchange on Instagram.

7 Likes

Your comment is coming off as “I know their hand got crushed by a horse strongly enough to destroy the implant but I don’t feel bad about their injury because they asked for a replacement”. I think that’s a pretty pessimistic take of the situation.

4 Likes

That was the old warranty policy, but it got updated to prevent abuse. And from what I’ve seen, DT is still providing replacements for cases like this because Amal is a great person even if it’s no longer in the warranty policy.

10 Likes

i guess im never shaking hands with a horse again

9 Likes

I just feel like it’s taking the piss treating DT as if it was some sort of multimillion corporation that would do this just for the sake of customer service. Go ahead, try and take advantage of someone who’s doing amazing stuff at great cost. Be a responsible adult. Don’t act entitled or cheap. No doubt the horse should have third party insurance and the right thing would be to claim financial damage from the insurers. It’s like expecting your car to be replaced by the manufacturer just because someone else crashed into it.

Okay well this is what i saw.



Sorry but no one in their right mind possibly thinks thats how a warranty works. It just comes off as trying it on. That’s how it came across to me.

Totally. She posted that a day after we offered to replace it already. She even made sure to clarify in our exchange that the failure was not due to a defect so she didn’t think it was covered. : )

6 Likes

They weren’t making any demands or being rude. They’re not taking advantage of DT by asking. I feel like this is a prime example of an ask vs guess culture clash.
Also you’re allowed to empathize with someone while disagreeing with them or their actions.

6 Likes

Fair enough. That bit wasn’t clear so you can see how it comes across as presumptuous.

3 Likes