Update #29
DerrickCollaborator
January 27, 2026
Hello MonstaTek M1 Backers,
Fulfillment is currently ongoing. We would like to provide some further explanation on our manufacturing partnership. Because our factory produces goods for many clients, we cannot simply flip a switch to start assembly whenever we choose. This means tasks like final assembly or laser etching cannot happen instantly, they must wait until our next scheduled slot when the lines are set up specifically for our devices .
While our manufacturing capacity is limited and scheduled in allocated windows, we are working steadily within those windows to ensure every reward is completed and delivered.
We also want to update everyone about our recent production pause. We temporarily paused production while waiting for FCC certification. Only after we received the FCC grant could the units proceed to final laser etching. Once the grant was received, we also needed to wait for the factory to schedule our allocated production line time again, since contract manufacturing schedules are shared across multiple customers.
We were able to resume after the New Year. As we previously let everyone the government shutdown and subsequent delay in certification caused some difficultly in scheduling.
As we continue through this phase, we want to provide a detailed overview of the shipping logistics and what to expect as each batch moves through transit.
Asia: Units have shipped.
USA: Initial units have shipped. Fulfillment for remaining batches is ongoing.
Regional Logistics and Transit Estimates
We are using Easyship to coordinate carrier options and regional dispatch through a regional hub based model.
Please note: The timelines below represent the estimated transit time after a batch leaves our factory. âFactory dispatchâ means the point when a completed batch departs the factory, not the moment when tracking is issued. Tracking may be issued either at factory dispatch or after the batch is received and processed at the regional hub, depending on the carrier and local intake workflow.have
We are providing these guidelines from EasyShip to give you a clear understanding of the logistics steps. These estimates reflect the standard process, though actual transit times may vary.
USA
Logistics Path: Factory > Los Angeles Hub > Final Destination.
Status: Initial units have shipped; subsequent batches will follow this route.
Timeline Estimates:
International Transit and Customs: Approximately 7 to 10 days
Warehouse Processing: 3 to 5 business days
Final Delivery: 2 to 5 business days
Total Transit Time: Approximately 2 to 3 weeks from factory dispatch, depending on customs clearance timing and the regional hub intake queue.
Canada
Logistics Path: Factory > Canada Hub > Final Destination.
Methodology: We are utilizing a Canadian distribution hub to manage import duties effectively and to simplify the final delivery leg within Canada. Please also note that the Canadian government requires additional registration documentation for certain shipments, and this documentation must be completed as part of the import process. In some cases, this can add additional processing time during clearance, even when the shipment is already in transit or has arrived at the hub.
Timeline Estimates:
International Transit and Customs: Approximately 10 to 14 days (includes clearance into Canada, and any required registration documentation steps)
Warehouse Processing: 2 to 3 business days
Final Delivery: 2 to 9 business days
Total Transit Time: Approximately 3 to 4 weeks from factory dispatch.
South America
Logistics Path: Factory > Los Angeles Hub > International Courier > Final Destination.
Methodology: Orders are routed through the US hub in Los Angeles, then dispatched individually via international carriers. South America shipments often move in consolidated batches to the Los Angeles hub first, which can add scheduling variability before individual parcels are handed off to international carriers.
Timeline Estimates:
Arrival at US Hub: Approximately 10 to 14 days
Transit to Destination: 2 to 4 weeks (heavily dependent on local customs clearance and local carrier processing)
Total Transit Time: Approximately 4 to 6 weeks from factory dispatch.
Note: If you are in Asia (excluding India , Japan and Korea)and have not received your tracking number or package shortly, please check your email spam folder or contact us. Tracking may be issued either at dispatch or after the local carrier intake step, so there can be a brief delay between shipment movement and the tracking email depending on the specific carrier workflow.
Additional Notes for Specific Countries in Asia
Indonesia: Backers in Indonesia, please contact us at support@monstatek.com. We will require Tax ID number verification in order to complete the shipment process.
India: For backers in India, units may need to be moved to a later stage of fulfillment due to the current customs situation. We will provide updates as soon as we have clearer confirmation on processing requirements and timing.
We appreciate your patience and support as we move through production and fulfillment. We will continue to share updates as additional batches leave the factory and enter regional hubs.
Thank you,
MonstaTek Team
