What to do if your implant wasn't put in deep enough?

Funny I went to Urgent Care at Hammersmith when I was staying in London (I’m from the US) and it was probably one of the more pleasant experiences at a DRs office I’ve had… And they didn’t even charge me for it. I’m no proponent of nationalized health care, but the US could learn a thing or two about user experience.

Fair enough; I would, purely to give them the experience and opportunity to fix their mistake. Simple mistake, simple fix.

As you know, your only other options would be to find another Piercer preferably one experienced in xSeries implants or a self /assisted install.

I understand if you were in london aka hammersmith that it was WAY BETTER then our backwater town. That’s not typical of local Doctors offices here in Thanet.

I’ve just dropped you a message about your installation etc.

Are you able to let us know who installed it?

We can also see what’s possible to help your situation with what we have setup here in the UK.

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Do this… push it out, put cream and bandaging over the wound… see if it clears. If not significantly better in 2-3 days or if it gets any worse, go to the doc and get treatment. Send the Spark2 back to us and we will send you a new one. Reply to your order confirmation email with this forum link and we’ll take care of it.

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THAT right there, is Customer Service.
giphy%20(2)

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What can I say Amal, that’s amazing service. Thank you very much. I’ll get right on that. And after just one day the very red area has turned a lighter pink. So I belive I’ll live another day. Everybody’s been very helpful on this forum.

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Shout-out ONCE AGAIN, Amal and DT have 10/10 customer service!

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@Nbvcxz01 How exactly did the placement work in your finger? I’ve been considering that placement for an xSIID, but wasn’t quite sure how it would work out.

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My implants are in the webbing between thumb and index finger. Sorry I have no info on putting them in a finger. Sorry

I would not recommend placing an xSIID in your finger…that is an encapsulated bio-glass implant. Reason is because if you are to hit the implant against something the implant will be pinched and possibly crushed against the bone of your finger.

The implant that I did have in my finger was a “flex” style implant…completely different than the xSIID implant. I highly suggest that you look at the flexNT implant on the DT products website to get a better understanding of the different types of implants.

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Ah. Thanks. I completely overlooked the fact that yours was a flex. Hence the interesting in how it went. I never would have considered putting a glass tag in a finger, but after my misinterpretation of your comment I wondered what your experience might have been.

I just got handed the noobie card… Lol. Guess I’ll be reading things more carefully moving forward.

here is his original post, you might not want to look if you are bothered by blood

Thanks for the link. Looks like it was a fun install!

Here is a link to how my hand looks today. It’s almost healed up. Now just waiting on the new Vivokey and we punch hole number 2 lol. I will let the same piecer try to get better at it. I called and explained what went wrong. His boss said sure we can try again. I’ll update you all when I get to that point :).
https://s.amsu.ng/b2Gnf8euG9VN

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Great stuff !
People make mistakes, I hope they are not charging you but rather using it as a learning experience and a way to make amends.
I hope it goes well

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Update:
As of last night the piecer who did the original implant sat with me for an hour. we went over videos and the pdf about implants. He really did a great job of getting everything right. Better placement, depth and sterile working area. He was very sorry about the way it worked out 1st time. I belive he will be signing up with Ksec solutions uk as a partner. We will then have a local pro installer :slight_smile: many thanks again to DT for all your help and the new spark2 kit.
A very very happy customer

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Awesome, I’m glad you gave them another shot. :syringe::raised_hand:
Sounds like it worked out for the best.

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let us know how it goes, if they get on the partner map

Well 24 hours on and it’s almost healed. The chip is in the perfect position. What a difference when the installer takes his time to think about it. Over all I hope he gets on the ksec list as it would be great for him. His name is George dine @ Reaperz piercing/ tattooing . So if you south east kent in uk … he can do it well now.

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